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Introduction: The School House at Edgerston lies in the heart of the historic Scottish Borders. Built in 1845 by the owners of the Edgerston Estate this single room school and accommodation for the school master or school mistress served the local community until 1945. The photo of the Class of 1928 was kindly given to us by a guest who was a former pupil at the school. |
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In 2005 we were delighted to be the winners of VisitScotland’s prestigious annual Scottish Thistle Award for Customer Care in the category of Guest Houses and Bed & Breakfasts. In this award, which is sponsored by VisitScotland, the judges were looking to: "Reward businesses that exceed customer expectations, making a stay or visit more memorable. These important awards recognise that as a service industry, excellence in service, hospitality and customer care are core business objectives.” The judges comments on this award to the School House B&B were: |
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"This entry clearly demonstrated the high standards of customer care that are offered at The School House. From the warm greeting in the car-park to a fond farewell Tony and Margaret Robinson treat all their guests on an individual basis with genuine warmth and personal attention. When you stay at The School House you can expect the unexpected by way of discreet value added services to their guests. There is a very good awareness of the needs of physically disadvantaged guests and for others with special needs. This kind of personal service ensures that they have very high levels of satisfaction that translate into high levels of repeat bookings and recommendations. They clearly enjoy welcoming guests to their home and take a genuine pride in offering a friendly and hospitable service to all." |
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This listed historic structure has now been carefully modified and tastefully furnished to enhance the period features. A very high standard of comfortable and friendly accommodation has been created for up to four guests. Each room has a unique theme and has been furnished with antique or period furnishings. In 2003 we were the first Bed and Breakfast in the Scottish Borders to be awarded the highest grading of five stars from VisitScotland’s renowned quality assurance scheme. |
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We have continued to strive to improve and maintain these high standards of hospitality and, in recognition of these effort, we were awarded in 2009 one of the first of VisitScotland’s prestigious GOLD AWARDS for consistent and exceptional customer care. |